/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.relative{position:relative}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.hidden{display:none}.table{display:table}}:root{--background:#f4f6f3;--foreground:#18221d;--muted:#657069;--panel:#fff;--line:#dce3dd;--accent:#1f7a5c;--accent-strong:#155a43;--warning:#a65f00;--danger:#b83232;--blue:#2764a8;--shadow:0 18px 45px #16231c14}*{box-sizing:border-box}html{background:var(--background)}body{background:linear-gradient(#f4f6f3d1, #f4f6f3e0), url(/school-background.jpg) center / cover fixed no-repeat, var(--background);min-height:100vh;color:var(--foreground);margin:0;font-family:Segoe UI,Tahoma,Arial,sans-serif}.app-frame{min-height:calc(100vh - 78px)}.language-switcher{z-index:50;border:1px solid var(--line);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);top:16px;background:#ffffffe0;border-radius:8px;grid-template-columns:1fr 1fr;gap:4px;padding:4px;display:grid;position:fixed;inset-inline-start:16px;box-shadow:0 10px 28px #16231c1a}.language-switcher button{min-height:34px;color:var(--muted);background:0 0;border:0;border-radius:6px;padding:0 10px;font-size:.86rem;font-weight:800}.language-switcher button.active{background:var(--accent);color:#fff}.push-notification-control{z-index:50;border:1px solid var(--line);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);top:16px;background:#ffffffe0;border-radius:8px;gap:4px;max-width:min(280px,100vw - 32px);padding:4px;display:grid;position:fixed;inset-inline-end:16px;box-shadow:0 10px 28px #16231c1a}.push-notification-control button{background:var(--accent);color:#fff;border:0;border-radius:6px;min-height:34px;padding:0 12px;font-size:.86rem;font-weight:800}.push-notification-control button:disabled{opacity:1}.push-notification-control span{color:var(--muted);padding:0 6px 4px;font-size:.78rem;line-height:1.5}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.65}.shell{width:min(1180px,100% - 32px);margin:0 auto;padding:28px 0 40px}.auth-shell{place-items:center;min-height:calc(100vh - 78px);display:grid}.site-footer{color:#334039;text-align:center;gap:4px;width:min(1180px,100% - 32px);margin:0 auto;padding:18px 0 22px;font-size:.92rem;line-height:1.6;display:grid}.site-footer strong{color:var(--accent-strong)}.auth-card{width:min(520px,100%);padding:26px}.school-logo{object-fit:contain;display:block}.auth-logo{width:250px;height:250px;margin:0 auto 22px}.topbar-logo{flex:none;width:170px;height:170px}.auth-card h1{font-size:2.2rem}.topbar{justify-content:space-between;align-items:end;gap:24px;margin-bottom:22px;display:flex}.eyebrow{color:var(--accent-strong);margin:0 0 8px;font-size:.92rem;font-weight:700}h1,h2,h3,p{margin-top:0}h1{margin-bottom:10px;font-size:clamp(2rem,4vw,3.4rem);line-height:1.1}.lead{max-width:720px;color:var(--muted);margin-bottom:0;font-size:1.05rem;line-height:1.8}.role-switch{border:1px solid var(--line);background:#ffffffb8;border-radius:8px;grid-template-columns:1fr 1fr;min-width:340px;padding:5px;display:grid}.role-switch button{min-height:42px;color:var(--muted);background:0 0;border:0;border-radius:6px;font-weight:700}.role-switch .active{background:var(--accent);color:#fff}.teacher-grid,.it-grid,.admin-layout{gap:18px;display:grid}.teacher-grid{grid-template-columns:minmax(0,1.6fr) minmax(320px,.8fr)}.it-grid{grid-template-columns:390px minmax(0,1fr);align-items:start}.admin-layout{grid-template-columns:360px minmax(0,1fr) 300px;align-items:start}.panel{border:1px solid var(--line);background:var(--panel);box-shadow:var(--shadow);border-radius:8px}.form-panel,.queue-panel,.detail-panel{padding:20px}.panel-heading,.detail-header{justify-content:space-between;align-items:start;gap:16px;margin-bottom:18px;display:flex}.panel-heading h2,.detail-header h2{margin-bottom:4px;font-size:1.35rem}.panel-heading span,.detail-header p,.ticket-row small,.mini-ticket p,.info-grid span,.empty,time{color:var(--muted)}.field-row,.controls{grid-template-columns:1fr 1fr;gap:14px;display:grid}label{color:#334039;gap:7px;margin-bottom:14px;font-size:.92rem;font-weight:700;display:grid}input,select,textarea{width:100%;min-height:44px;color:var(--foreground);background:#fff;border:1px solid #cfd8d1;border-radius:7px;outline:none;padding:10px 12px}textarea{resize:vertical;min-height:118px;line-height:1.7}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #1f7a5c24}.primary-action{background:var(--accent);color:#fff;border:0;border-radius:7px;min-height:46px;padding:0 18px;font-weight:800}.primary-action:hover,.role-switch .active:hover{background:var(--accent-strong)}.ghost-action,.admin-link{border:1px solid var(--line);min-height:42px;color:var(--accent-strong);background:#fff;border-radius:7px;justify-content:center;align-items:center;padding:0 14px;font-weight:800;text-decoration:none;display:inline-flex}.admin-link{margin-top:14px}.full-action{width:100%}.notice{border:1px solid var(--line);color:var(--accent-strong);box-shadow:var(--shadow);background:#fff;border-radius:8px;padding:12px 14px;font-weight:700}.ticket-stack,.ticket-list,.notes{gap:10px;display:grid}.mini-ticket{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;justify-content:space-between;align-items:center;gap:12px;padding:14px;display:flex}.mini-ticket strong,.ticket-row strong{margin-bottom:5px;display:block}.mini-ticket p{margin-bottom:0;line-height:1.6}.badge,.priority{white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;min-width:92px;min-height:30px;padding:4px 10px;font-size:.82rem;font-weight:800;display:inline-flex}.status-new{color:var(--blue);background:#e8f0ff}.status-in-progress{color:var(--accent-strong);background:#e9f7f1}.status-waiting{color:var(--warning);background:#fff3dc}.status-resolved{color:#506159;background:#edf1ee}.stats{grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:16px;display:grid}.stats div{border:1px solid var(--line);background:#f8faf8;border-radius:8px;min-height:78px;padding:12px}.stats strong{font-size:1.8rem;display:block}.stats span{color:var(--muted);font-size:.88rem}.four-stats{grid-template-columns:repeat(2,1fr)}.compact-filter{margin-bottom:16px}.live-sync{color:var(--muted);align-items:center;gap:7px;margin:-6px 0 14px;font-size:.82rem;font-weight:800;display:inline-flex}.live-sync span{background:var(--accent);border-radius:999px;width:9px;height:9px;box-shadow:0 0 0 4px #2284601f}.history-panel{padding:20px}.ticket-row{border:1px solid var(--line);text-align:right;background:#fff;border-radius:8px;justify-content:space-between;align-items:center;gap:12px;width:100%;min-height:76px;padding:12px;display:flex}.ticket-row.selected{border-color:var(--accent);background:#f2faf6}.priority-low,.priority-medium{color:#506159;background:#edf1ee}.priority-high{color:var(--warning);background:#fff3dc}.priority-urgent{color:var(--danger);background:#ffe8e8}.detail-panel{min-height:620px}.teacher-detail{margin-top:18px}.ticket-id{color:var(--accent-strong);margin-bottom:8px;font-weight:800;display:inline-block}.detail-header p{max-width:680px;margin-bottom:0;line-height:1.8}.info-grid{grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:18px;display:grid}.info-grid div{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;padding:12px}.info-grid span,.info-grid strong{display:block}.info-grid strong{margin-top:4px}.notes{border-top:1px solid var(--line);margin-top:8px;padding-top:18px}.notes h3{margin-bottom:4px;font-size:1.05rem}.notes article{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;padding:12px}.notes p{margin:7px 0;line-height:1.7}.note-footer{justify-content:space-between;align-items:center;gap:10px;display:flex}.note-footer button{min-height:32px;color:var(--danger);background:#fff7f7;border:1px solid #f0c4c4;border-radius:7px;padding:0 10px;font-weight:800}.reply-box{grid-template-columns:210px 1fr auto;align-items:end;gap:12px;margin-top:14px;display:grid}.teacher-reply-box{border-top:1px solid var(--line);gap:12px;margin-top:16px;padding-top:16px;display:grid}.teacher-reply-box textarea{min-height:96px}.teacher-reply-box button{justify-self:start}.reply-box textarea{min-height:80px}.quick-actions{flex-wrap:wrap;gap:10px;margin-bottom:16px;display:flex}.quick-actions button{border:1px solid var(--line);min-height:40px;color:var(--foreground);background:#f8faf8;border-radius:7px;padding:0 14px;font-weight:800}.quick-actions button:hover{border-color:var(--accent);color:var(--accent-strong)}.agents-panel{padding:18px}.side-tabs{grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:18px;display:grid}.side-tabs button{border:1px solid var(--line);min-height:40px;color:var(--muted);background:#f8faf8;border-radius:7px;padding:0 10px;font-weight:800}.side-tabs button:hover{border-color:var(--accent);color:var(--accent-strong)}.side-tabs button.active{border-color:var(--accent);background:var(--accent);color:#fff}.agent-list,.agent-form{gap:10px;min-width:0;display:grid}.agent-list{margin-bottom:18px}.teacher-picker,.account-picker,.category-manager{gap:10px;min-width:0;margin-bottom:18px;display:grid}.teacher-picker article,.account-picker article,.category-manager article{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;gap:4px;min-width:0;padding:12px;display:grid}.teacher-picker strong,.teacher-picker span,.teacher-picker small,.account-picker strong,.account-picker span,.account-picker small,.category-manager strong,.category-manager span,.category-manager small{overflow-wrap:anywhere}.teacher-picker span,.teacher-picker small,.account-picker span,.account-picker small,.category-manager span,.category-manager small{color:var(--muted)}.account-actions{grid-template-columns:1fr 1fr;gap:8px;display:grid}.account-edit-form{border-top:1px solid var(--line);margin-top:8px;padding-top:12px}.danger-action{min-height:42px;color:var(--danger);background:#fff;border:1px solid #b832324d;border-radius:7px;justify-content:center;align-items:center;padding:0 14px;font-weight:800;display:inline-flex}.danger-action:hover{border-color:var(--danger);background:#b832320f}.import-form{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;margin-bottom:16px;padding:12px;overflow:hidden}.import-header{gap:10px;min-width:0;display:grid}.import-header strong,.import-header span{display:block}.import-header span{color:var(--muted);margin-top:4px;font-size:.86rem;line-height:1.6}.import-header code{white-space:normal;overflow-wrap:anywhere;max-width:100%;color:var(--foreground);direction:ltr;font-size:.76rem;display:inline-block}.import-form input[type=file]{min-width:0;max-width:100%;padding:8px;font-size:.82rem}.import-form input[type=file]::file-selector-button{border:1px solid var(--line);color:var(--accent-strong);font:inherit;background:#fff;border-radius:6px;margin-left:8px;padding:7px 10px;font-weight:800}.agent-list article{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;padding:12px}.agent-list strong,.agent-list span{display:block}.agent-list span{color:var(--muted);margin-top:4px}.permissions-list{gap:12px;display:grid}.permissions-card{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;gap:12px;padding:12px;display:grid}.permissions-card strong,.permissions-card span{display:block}.permissions-card>div>span{color:var(--muted);margin-top:4px}.permission-grid{grid-template-columns:1fr;gap:8px;display:grid}.toggle-row{border:1px solid var(--line);min-height:38px;color:var(--foreground);background:#fff;border-radius:7px;justify-content:space-between;align-items:center;gap:10px;margin:0;padding:8px 10px;display:flex}.toggle-row input{width:18px;min-height:18px;accent-color:var(--accent)}.permission-note{border:1px solid var(--line);color:var(--muted);background:#fbfcfb;border-radius:8px;padding:12px;line-height:1.7}.report-panel,.report-section{gap:14px;display:grid}.report-actions{grid-template-columns:1fr auto;align-items:end;gap:10px;display:grid}.report-summary-grid{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}.report-summary-grid div,.report-bars div{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;padding:12px}.report-summary-grid strong{font-size:1.45rem;display:block}.report-summary-grid span,.report-bars span{color:var(--muted);font-size:.86rem}.report-section{border-top:1px solid var(--line);padding-top:12px}.report-section h3{margin:0;font-size:1rem}.report-table{gap:6px;display:grid;overflow-x:auto}.report-row{border:1px solid var(--line);background:#fff;border-radius:8px;grid-template-columns:minmax(140px,1.4fr) repeat(5,minmax(70px,.7fr));gap:8px;min-width:640px;padding:10px;display:grid}.report-row span{overflow-wrap:anywhere}.report-head{color:var(--accent-strong);background:#f2faf6;font-weight:800}.report-bars{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}.report-bars strong{margin-top:4px;font-size:1.25rem;display:block}.backup-card{border:1px solid var(--line);background:#fbfcfb;border-radius:8px;gap:12px;padding:12px;display:grid}.backup-card strong,.backup-card span{display:block}.backup-card span{color:var(--muted);line-height:1.7}.search-result-note{color:var(--muted);margin:-4px 0 6px;font-size:.86rem;font-weight:800}.side-divider{background:var(--line);height:1px;margin:22px 0}.turnstile-box{place-items:center;min-height:70px;margin-top:10px;display:grid}@media (width<=900px){.language-switcher{top:10px;inset-inline-start:10px}.push-notification-control{top:54px;max-width:min(300px,100vw - 20px);inset-inline:10px auto}.topbar,.teacher-grid,.it-grid,.admin-layout,.field-row,.controls,.reply-box{grid-template-columns:1fr}.topbar{display:grid}.role-switch{width:100%;min-width:0}.info-grid,.stats,.report-actions,.report-summary-grid,.report-bars{grid-template-columns:1fr}}@media (width<=520px){.shell{width:min(100% - 20px,1180px);padding-top:16px}.role-switch{grid-template-columns:1fr}.form-panel,.queue-panel,.detail-panel{padding:14px}.panel-heading,.detail-header,.mini-ticket,.ticket-row{display:grid}.badge,.priority{justify-self:start;min-width:0}}